Privacy Policy
Privacy Policy for Orora
Effective Date: October 29, 2024
Orora (“we,” “us,” or “our”) is a mobile application designed to optimize livestock farming for users in Rwanda by offering comprehensive farm management features, including inventory tracking, a marketplace, and milk collection recording tools. Your privacy is a priority for us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use the Orora app.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Farm Information: Information about your farm, including the number and types of animals, and farm location, to tailor app functionality to your needs.
- Marketplace Information: Details about products you buy and sell on the Orora Marketplace, as well as information about buyers and sellers you interact with.
- Milk Collection Information: Data on milk production and collection, including quantities and date/time of collections, to support tracking and reporting.
2. How We Use Your Information
We use your information to:
- Provide and Improve Services: Facilitate access to app features, enhance functionality, and support app optimization.
- Communicate: Send notifications about your account, updates to the app, and any important changes.
- Marketing (Optional): Inform you about related products or services. You may opt out of these communications at any time.
- Protection and Compliance: Safeguard our rights and users’ rights, comply with legal requirements, and address security concerns.
3. How We Share Your Information
We respect your privacy and do not share your information with third parties without your consent, except in the following cases:
- Service Provision: To facilitate services you request. For example, sharing necessary contact details with other marketplace users when you buy or sell products.
- Legal Compliance: To comply with applicable laws or respond to legal processes, such as law enforcement requests.
- Protection of Rights: To prevent fraud, resolve security issues, and protect the rights, safety, or property of Orora, our users, or others.
4. Your Rights and Choices
You have the right to control your personal information:
- Data Access and Correction: You may request access to or correction of your personal information at any time.
- Data Deletion: You may request deletion of your personal information. Please note that this may affect your ability to use some features.
- Marketing Preferences: Opt out of receiving promotional messages by following the instructions included in our communications.
5. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no transmission or storage system is completely secure, so we cannot guarantee absolute security.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant regulations. Any significant changes will be communicated through app notifications or by email.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Mailing Address: Kigali, Rwanda
